FR
1. Information Collection
We collect personal information necessary to deliver and activate your IPTV subscription. This includes:
- Contact Information: Your email address and/or WhatsApp phone number to send subscription lines (M3U playlists, Xtream credentials) and provide support.
- Device Information: Your media player's MAC address if you request device key activations (such as IBO Player or Hot Player).
- Usage Data: Technical logs of server connections to monitor stream quality and prevent unauthorized concurrent connections (line limits).
2. How We Use Your Information
We use the collected information strictly for:
- Activating, delivering, and managing your IPTV streaming line.
- Conducting support sessions, troubleshooting connection configurations, and sending renewals.
- Ensuring server security, preventing billing fraud, and protecting our infrastructure.
3. Data Protection and Security
We implement robust security measures to keep your data safe. All connection credentials and traffic are transmitted via encrypted Secure Socket Layer (SSL) protocols. We **never** store your raw credit card numbers or financial passwords on our servers; payments are processed securely through certified, external payment gateway APIs.
4. Third-Party Sharing
We value your trust. We **do not sell, trade, or transfer** your personally identifiable information to outside marketing firms or advertising agencies. Information is only shared with trusted partners who assist in operating our website, processing Interac payments, or delivering active streams, provided they agree to keep your information confidential.
5. Cookies
We use small data files (cookies) on your browser to remember your preferences (such as selected packages in the configurator, preloader states, or preferred language selection). You can opt to disable cookies in your browser settings, though doing so might affect specific interactive behaviors on our website.
6. Updates to This Policy
We reserve the right to update our privacy policy as our services evolve. Any modifications will be posted directly on this page. By continuing to use our website, you agree to the terms listed in this policy.